I think I was in my late 30s when I suddenly realized that — contrary to what my mother had told me!! — you don’t get extra points for doing everything the hard way. And it’s not lazy or cheating… if you do it right, it’s LEADERSHIP. Next time you are at the beginning of… Read More »
Recently I replied to a request for support from a colleague who saw me speak at the Itron Utility Week conference last October. The request focused on how Agile principles can be used to strengthen an Operations team. Here are the highlights of my reply: The SMNO (Smart Metering Network Operations) group borrowed the idea… Read More »
In this session, I will walk attendees through our team’s typical utility smart meter network operations day, showing which metrics are important and telling you how we use reporting for a variety of purposes. By telling our story through reporting and metrics I can give the shape of our whole operation at a high level,… Read More »
Years ago at Tantalus Systems, I integrated the ERP system (which we also built in-house, from JIRA) into a LifeRay-based Team Room portal. Then I presented it at users’ conferences. I didn’t do it all by myself, of course; I led a wonderful team, and our accomplishments are a source of pride to me still.… Read More »
This is what my name looks like in Urdu (a Persianised, Arabised, and standardised register language of the Hindustani dialect, Google assures me). It’s beautiful. Don’t forget to read it from right to left. ;-)
Meaning no disrespect to Jane Jacobs, but… this Google Doodle looks EXACTLY like me.
A colleague at BC Hydro showed me this trick the other day… I’ll never lose a poppy again! Thanks for the life hack, Rosa!
“Relax, ” said the night man, “We are programmed to receive. You can check-out any time you like, But you can never leave! ” Eagles, Hotel California
Figuring out how to get people to relate easily and naturally to the things you want them to do is a key leadership skill. I have worked on this skill in particular, as I often have to rely on my influence rather than accessing authority directly. My goal is to mould the people around me,… Read More »
I was playing with a new whiteboard marker in a meeting the other day, when the guy next to me suddenly frowned at it, clearly disgusted. (I’ll call him Ted, because that’s his name.) I’d never thought about this, but traditionally the barrel of a whiteboard pen is white, and the barrel of a regular… Read More »